Privacy Policy

Part Pointer has created this privacy statement in order to demonstrate our firm commitment to the privacy and security of our customers. The following discloses the information gathering and dissemination practices for our website.

Last updated: April 1, 2020

As a common Internet practice, PartPointer.com automatically tracks and uses our customer's IP (Internet Protocol) address to help diagnose problems with our server, and to aid in administering our Web site. It's the IP address that helps us recognize you when you're shopping on our site and Cookies help us keep track of what you've placed in your Shopping Basket.

Cookies are an industry standard and most major websites use them. A cookie is a small text file that our website may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Our website has implemented and uses display advertising, and we utilize Google Analytics to implement a specific feature called remarketing. Remarketing is a feature of Google's AdWords that allows us to optimize the delivery of ad content specifically targeted to a visitor's interests based upon previous visits to our website.

If you would like to opt-out of Google Analytics for display advertising you may do so by using the Ads Preference Manager: https://www.google.com/ads/preferences.

There is also a Google Analytics opt-out browser add-on that you can download: https://tools.google.com/dlpage/gaoptout.

Our site's various features require users to provide us their contact information (like name and email address) and billing information (like account or credit card numbers). This information is critical in situations where it might be necessary to contact our customers regarding an order or a website policy change. Demographic and profile data which we monitor is used primarily to enable us to maintain our superior services. By better understanding our customers' patterns and tastes, we're able to constantly improve our site. We use this data to tailor the visitor's experience at our site, presenting them content that is relevant and interesting, and displaying it according to their preferences. This information can be shared with our trustworthy partners and advertisers on an aggregate basis, but these statistics never include any personally identifying information.

Finally, billing information is used simply to make sure the correct people are charged for the correct orders. Your billing information is always kept strictly private and confidential, and is never shared with outside parties. We do not store any credit card numbers.

When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment. We retain customer purchase information indefinitely to allow for customer purchase history, allow re-orders, etc.

You can do the following at any time by contacting us via the email address or phone number provided on our website:

•  See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

We are a Data Controller of your information. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

This site, like all sites, contains links to other Internet Web Sites. It is important to remember that PartPointer.com has no control over and is not responsible for the privacy practices or content of any other websites.

Our site may provide users the opportunity to opt-in to receive communications via email, such as monthly newsletters and special offers. Email subscriptions may be changed at any time by visiting ‘My Account’ at PartPointer.com. Anyone wishing to opt-out of email communications can click the ‘Unsubscribe’ link in an email, contact us via email at [email protected] with the word "REMOVE" in the subject line, or by changing email preferences after logging into ‘My Account.’ If you do not have an account on PartPointer.com, you may opt-out of email communications by clicking the ‘Unsubscribe’ link in an email or by contacting us via email at [email protected] with the word “REMOVE” in the subject line. Part Pointer will never sell or share your email address with another company, unless you have specifically opted in to receive communications from third-party partners.

By accessing and using the Part Pointer website, you are consenting to our practices outlined above. We are constantly evolving to offer you the highest quality service possible and towards that goal we might have reason to change our policies. We will always immediately inform all of our users of any policy changes via the email addresses on file, and please feel free to periodically check this page for any changes you may have missed.

Per the requirements of the California Consumer Protection Act (CCPA), you may contact us at any time to request a summary of the personal information we have on file for you, and/or request to delete such information. To submit this request, please fill out the Contact Us form. Note that we do not, nor have ever, sold any personal information.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please Contact Us.

Part Pointer, 11230 Gold Express Dr, Suite 310-370, Gold River, CA 95670